Brand new 11/87 that did not fire. Ok, new guns often go through a screw up on assy. Ok, was it a light dove load that he was trying to shoot, some of the guns that are 3"-3 1/2" mags do have a problem with 7/8 oz loads or 1 oz loads, and they advise of this in the owner's manual.
Next, see if they left off the gas seal on the magazine tube, this would make it a single shot for sure.
If the round could be manually ejected with no broken extractor, that means that there was NOT enough gas getting generated or captured to cycle the bolt.
I would bet that it is a light load. Proof of this would be to fire a buckshot round and see if it cycled. If the buckshot round did not cycle, and the gas ring is intact, then the gas rings are probably put on the magazine tube backwards during assembly.
Your quote, " I expect well used items to wear and I have no issue replacing normal wear items on my own dime, but to fall into 2 pieces...come on man."
This is normal wear and tear on some shotguns, and I listed three things that happened to me on very expensive shotguns, you did not listen. Live happens. I don't know what you are going to be able to buy that does not have imperfections in parts, assembly, and/or design issues, and quality of the steel used.
You saw what I ran into with those expensive shotguns. Now, lets say you get even more pissed off and go out and buy a brand new $1350 European varmint rifle with great reviews from everyone. Then you find out that you can't touch the lands with the bullet it is throated so long(European CIP spec)? How pissed are you going to be then, the darn barrel is just about shot out when it is brand new!!!
Now you are upset with Remington on your 220 Swift, and I bet that it has the plastic stock,?
this gun:
http://www.gunbroker.com/Auction/ViewItem.aspx?Item=538562329
or this one with the HS type of stock from Brown Precision with the bedding block:
http://www.gunbroker.com/Auction/ViewItem.aspx?Item=539594243
If you have plastic stock, and you don't reload, be very very thankful that you are shooting 1" groups. Replacing the stock with a Boyd's laminate Varmint free floated and bedded will cut the groups size way down. Now, if you don't reload, you are stuck with trying to find a load that the gun likes from various factory loads.
If you have the stock with a HS stock, then you should bed it, free float the magazine box, and you will have a tack driver.
Ok, I spend $8000 on a European over and under, ended up with a $600 repair bill and a year's wait to get fixed, then another $1000 over and under that had firing pin springs break THEN had a Barrel come out of the action during a Sporting clays tournament, then a very popular Inertia operated shotgun that was a POS, this is life...get over it. Life is an attitude.