I called CS and man they’re good. They sent a shipping label and it’s out. They tried to figure it out over the phone but the focus knob adjusting POI means the erector or track got knocked off. So hopefully in a day or 2 I get a call saying what the issue is! Haha one could hope it’s that quick. Don’t think I’d want a different scope... 3-16 is a great power range! Just want one to survive. Of all my vortex, 1 Leupold, Nikon, Bushnell, and now this guy I only have 2 scopes that haven’t had some sort of issue. A walmart centerpoint on my 17hmr has been through a lot but I sighted it and never touched the dials again. Glass and tracking sucks but she hasn’t broke. And a vortex diamondback hp on my 308 now. I think the scopes been on almost every rifle of mine and spent a solid 7 months mounted on some sort of rifle riding in my truck. The binos didn’t even last as long with all the miles on bumpy roads. 17,000 miles last year in an area with no traffic lights and only a couple hard ball roads- best test of optic internals! Haha next will be high end sightron, Burris XTR ii, nightforce shv f1. Sightron has seemed to be a real winner so far, I just have the worlds worst luck it seems