I did get a new gun which is great, however I'm still a little disappointed. The gun i sent in had a couple after market acc. installed on it that i would love to have back and don't. Not sure of the technical name, but I had a wedge bolt that replaced the push pin to eliminate the slop between the upper and lower. Also a lighter set of springs in the trigger. Not the end of the world but yet they were mine. Maybe I should have put it back to factory condition before I took it in, but I didn't know I wouldn't be getting it back. They also took my scope off the bad gun and didn't mount it on the new one. I thought maybe that was because it wouldn't fit in the case for shipping, but when I mounted the scope it still fit in the case. All very minor things but I am going to call the warranty department on Monday and see if I can get my items back and if they will tell me what was wrong with it just for my knowledge.