Chupathingy
New member
Originally Posted By: Field MedicI would think JB's would cover the action of eplacement of this scope for no better reason than to avoid the poor press they are getting on this and I'm sure other forums ..
What a turn of events if JB'S would have replaced the three day old scope . They have a direct line and better working experience with Mueller than any common customer.. That being done the poster would have praised JB's customer service and even though it's common for the purchaser to have to deal with a Defective scope directly with Mueller JB's had gone "out of their way" to make it right.. Making it right retains and furthers more customers. I believe this situation is going to cost JB customers..
We don't negotiate with terrorists or whining prissies on Internet forums. I'm sorry the sun didn't shine all day every day in your wonderland. But if you want to be angry at Joseph, your going to be awfully lonely on that island. But that's no clue at all is it? The situation has been more than reasonably explained but your "The customer by god!" and find the answer/solution to be unacceptable because its not YOUR solution. But as usual no doubt the squeaky wheel will get the grease.
Chupa
What a turn of events if JB'S would have replaced the three day old scope . They have a direct line and better working experience with Mueller than any common customer.. That being done the poster would have praised JB's customer service and even though it's common for the purchaser to have to deal with a Defective scope directly with Mueller JB's had gone "out of their way" to make it right.. Making it right retains and furthers more customers. I believe this situation is going to cost JB customers..
We don't negotiate with terrorists or whining prissies on Internet forums. I'm sorry the sun didn't shine all day every day in your wonderland. But if you want to be angry at Joseph, your going to be awfully lonely on that island. But that's no clue at all is it? The situation has been more than reasonably explained but your "The customer by god!" and find the answer/solution to be unacceptable because its not YOUR solution. But as usual no doubt the squeaky wheel will get the grease.
Chupa