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#3311393 - 01/18/23 10:16 PM Re: DeadAir customer service issues [Re: ibschmidty]
ibschmidty Offline
Die Hard Member

Registered: 12/07/07
Posts: 618
Loc: Down wind
Maybe, but I started my warranty claim in early November. Never heard from them till I found a guy on Facebook that posted that he worked for them. He started to talk and then ghosted me. Iíve emailed maybe a dozen times and never heard from them till just the other day. Same guys finally replied to multiple messages to him. They said itís been processed and is waiting to ship to my FFL. 3 months and the company has still never replied to my emails. Itís just sad. I hope they follow through and not go out of business before my FFL gets the can so I can start my long wait.
_________________________
Bees donít waste time explaining to flies why honey is better than $#!+. Donít waste time explaining/defending your dreams to others. Hustle like a bee to obtain it.




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#3312500 - 01/28/23 12:25 AM Re: DeadAir customer service issues [Re: ibschmidty]
J Galt Offline
Junior Member

Registered: 01/18/22
Posts: 41
Loc: MT
I was curious to see if there is an update on this issue.

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#3312602 - 01/29/23 11:15 AM Re: DeadAir customer service issues [Re: ibschmidty]
ibschmidty Offline
Die Hard Member

Registered: 12/07/07
Posts: 618
Loc: Down wind
After chasing them down on social media, I finally was told that my claim was being processed. So from the beginning of November to now. My warranty was approved and processed. The FFL still has had no word from them and I have no idea of when theyíll ship so I can start my ďjail timeĒ. Hopefully they stay in business long enough to ship my can. And hopefully the new one wonít blow up like my last one. Theyíve since ghosted me again when I asked when they might be able to ship so I can have my FFL ready to receive. Anyone else face anything this horrible from other companies?
_________________________
Bees donít waste time explaining to flies why honey is better than $#!+. Donít waste time explaining/defending your dreams to others. Hustle like a bee to obtain it.




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#3312759 - 01/30/23 05:43 PM Re: DeadAir customer service issues [Re: ibschmidty]
Terry Lightle Offline
Die Hard Member

Registered: 01/13/19
Posts: 544
Loc: Sand Springs,Okla
Good news,sure you are relieved.Now if they will just get it to you.

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