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#3214660 - 10/11/19 07:24 AM Re: Need help picking first thermal [Re: NEHunt]
varminter .223 Offline
Die Hard Member III

Registered: 03/01/10
Posts: 2127
Loc: south central Illinois
I had to send my xp50 in yesterday. It suddenly started shifting poi bad. However I did learn that they have techs in house now to repair them. They said turn around time would be quick. He did say the thermion is a much more difficult design to work on and those still have to be sent to Europe for repair.


Edited by varminter .223 (10/11/19 07:25 AM)

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#3215113 - 10/16/19 12:20 AM Re: Need help picking first thermal [Re: NEHunt]
Kirsch Offline
Die Hard Member II

Registered: 10/13/09
Posts: 1012
Loc: North Dakota
NEHUNT, I sent you a Message with some additional information. Check it out.
_________________________
Korey Kirschenmann
Night Goggles - Pro Staff

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#3215135 - 10/16/19 09:38 AM Re: Need help picking first thermal [Re: Kirsch]
igor Offline
Seasoned Member

Registered: 11/20/13
Posts: 363
Loc: amarillo texas
Varminter: I just sent in an XP50 for poi change issue and got it back in 3 weeks. Mine was 2.5 years old and never held zero so was using it as a scanner. They told me mine was not repairable and sent me a brand new one. New unit is holding zero nicely.
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#3215844 - 10/22/19 11:04 AM Re: Need help picking first thermal [Re: NEHunt]
Windwalker Offline
New Member

Registered: 12/22/18
Posts: 8
Loc: ND
I range my distance during the day, so when they cross that creek I know that yardage, by that washout I know that yardage, and when they are about to sniff the call oh crap SHOOT already! Thatís how I worked my scope until I got the eye of when to shoot or be patient for a closer shot. As for the thermion I would be nervous about battery life, small batteries in cold weather donít last long. The old Apex 38 used CR123 batteries and in -20 temperatures was lucky to get 30 minutes run time. The bigger batteries for the trail XP50 will last around 4 - 5 hours at the same temperature.
_________________________
Whoever said money canít buy happiness obviously never got into calling coyotes at night.

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#3216762 - 10/30/19 09:12 PM Re: Need help picking first thermal [Re: varminter .223]
varminter .223 Offline
Die Hard Member III

Registered: 03/01/10
Posts: 2127
Loc: south central Illinois
Originally Posted By: varminter .223
I had to send my xp50 in yesterday. It suddenly started shifting poi bad. However I did learn that they have techs in house now to repair them. They said turn around time would be quick. He did say the thermion is a much more difficult design to work on and those still have to be sent to Europe for repair.


Called Sellmark yesterday for an update on my xp50.....lady said they declared it nonrepairable. They are sending me another new one. That's 3 unit in 2 years. What happens when this one takes a dump when its 3 days out of warranty????? I'm gonna ask. That could be a problem.


Edited by varminter .223 (10/30/19 09:12 PM)

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#3216764 - 10/30/19 09:27 PM Re: Need help picking first thermal [Re: varminter .223]
6mm06 Online
PM senior

Registered: 07/31/05
Posts: 7726
Loc: USA

Originally Posted By: varminter .223
What happens when this one takes a dump when its 3 days out of warranty????? I'm gonna ask. That could be a problem.

My understanding is they are pro-rated, similar to a car battery. Of course with a battery you pay for the used amount of time whereas a scope is replaced at no charge. For instance, say you bought a new scope with 3-year warranty and used it for 10 months and had to return it. You have 2 years and 2 months warranty left on any new scope they send you. If that one goes bad after a while, whatever remaining time you have left is what is counted. I have asked a couple of times over the years about warranty on other scopes and trail cameras and that is what I was told. If anyone has different experience I would like to hear.


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#3216767 - 10/30/19 10:01 PM Re: Need help picking first thermal [Re: NEHunt]
varminter .223 Offline
Die Hard Member III

Registered: 03/01/10
Posts: 2127
Loc: south central Illinois
Yes this scope was purchased on October 2017 so that means of October 2020 am I sol? If this one becomes unrepairable after 3 years of my original purchase what do I do throw it in the trash can and shell out 4 plus k again?

I don't understand how something can be non-repairable. Maybe the guys at sellmark just couldn't repair it? That would be like buying a new car from a dealership and 3 years later you have to crush it because it is not repairable LOL that seems insane.


Edited by varminter .223 (10/30/19 10:04 PM)

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#3216775 - 10/30/19 10:52 PM Re: Need help picking first thermal [Re: varminter .223]
igor Offline
Seasoned Member

Registered: 11/20/13
Posts: 363
Loc: amarillo texas
An xp50 makes n excellent scanner if the only problem is that it wont hold zero. Somebody will want to buy it. I wonder what they are really doing with all the ones that are sent back and I'm thinking there have been a bunch. Germanium lenses are supposed to be real expensive.
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#3216777 - 10/30/19 11:05 PM Re: Need help picking first thermal [Re: varminter .223]
old cat Offline
Die Hard Member II

Registered: 03/16/14
Posts: 1049
Loc: wv
Originally Posted By: varminter .223
Originally Posted By: varminter .223
I had to send my xp50 in yesterday. It suddenly started shifting poi bad. However I did learn that they have techs in house now to repair them. They said turn around time would be quick. He did say the thermion is a much more difficult design to work on and those still have to be sent to Europe for repair.


Called Sellmark yesterday for an update on my xp50.....lady said they declared it nonrepairable. They are sending me another new one. That's 3 unit in 2 years. What happens when this one takes a dump when its 3 days out of warranty????? I'm gonna ask. That could be a problem.



I had the same luck with their scanners 3 in 2 years hd19a, xd19a, & now an xq23v, at least it still works That is why I never bought any of their scopes.

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#3216788 - 10/31/19 01:30 AM Re: Need help picking first thermal [Re: NEHunt]
6mm06 Online
PM senior

Registered: 07/31/05
Posts: 7726
Loc: USA

These reports echo what I have been saying for some time now, that there are issues with different brand scopes / monoculars and not just ATN. Someone on the forums recently boldly proclaimed that ATN is no good and a waste of money, yet made no mention of other brands that have issues too. ATN seems to catch all the heat and hate, and in truth they have to own it since some of it is true. Pulsar on the other hand has basically received nothing but praise on the forums, yet they too have had and continue to have a multitude of problems. Remember when the Trail models first came out? They were pushed hard here by certain members / vendors and everybody had to have one, but as time has elapsed it has become more evident that they too have been very lacking and people are upset, rightfully so. The high end (over $1,000) Pulsar digitals have not made a very good showing either, yet Pulsar continues to receive such high praise. I think one difference is that ATN (in the past at least, and maybe some still) had rather poor customer service whereas Pulsar has been much better in that regard. Flir CS is not up to par either from what I hear. It may sound like I am a defender and promoter of ATN, but in reality I am a defender of truth and fairness. I owe no allegience to any company, and I have owned scopes from Sightmark, Armasight, Pulsar, ATN and a Gen 2 M845. All were good in certain ways and all had problems of one sort or another.

No matter how you slice it or stack it, these high dollar scopes still are not up to the kind of quality that they should have, given their hefty price tags, or that the colorful and creative advertising suggests. When the scopes work, they are a pure joy and unbelievable technology to behold while helping increase the hog and predator count, but when they donít they are a real source of frustration and loss of a wad of money that could choke a horse. Once the warranty period is over they become an expensive paperweight.

Do I love thermal? Heck yes. Will I purchase thermal again? Probably. I just have to understand and accept the nature of the products right now if I want to play, and be prepared to swallow a hard lump when they go bad. Being well informed before making a decision involving a rather large sum of money is prudent, and that goes for all of them and not just ATN.


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#3216798 - 10/31/19 07:53 AM Re: Need help picking first thermal [Re: NEHunt]
1trkyhntr Offline
Die Hard Member II

Registered: 09/27/09
Posts: 1146
Loc: Southside Virginia
Having owned two Helions I'm not a Pulsar fan. They are manufactured in Europe (Russia?) and Sellmark has the USA distribution rights. All Sellmark can do for you is send you a new unit, if they have it in stock, and maybe make some simple repairs. And that is dependent on Sellmark keeping the distribution rights. If they give it up or loose it, what do you do then?

Trijicon and Flir are both American companies. They build and repair their units in house.

I have a Trijicon MK 3. It developed a problem and Trijicon fixed it and paid overnight shipping both ways.
I have owned a couple of the Flir Scout scanners with zero problems.
I know a few guys who own the Flir PTS536 and 736 and as far as I know they are very happy with them.
Pulsar and Flir are pretty close in price. I would look real hard at the Flir line before I spent that kind of money on an imported scope.

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#3216809 - 10/31/19 09:59 AM Re: Need help picking first thermal [Re: 6mm06]
cmatera Offline
Die Hard Member III

Registered: 12/15/08
Posts: 2128
Loc: CO
Couldn't have said it better myself.

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#3218275 - 11/14/19 01:05 PM Re: Need help picking first thermal [Re: NEHunt]
NEHunt Offline
New Member

Registered: 09/24/16
Posts: 9
Loc: Nebraska
Sorry to resurrect this from page 2, but I thought I would let everyone know my final decision. After way to much back and forth I went ahead and ordered the Flir PTS 536. Though I really wanted the PIP and LRF Pulsar has to offer, there were a few deciding factors that led me to go with Flir.

1. Mostly row crop open country hunting - 4x will shine here and I can add a scanner later if need be.
2. Familiar with most hunting areas - no LRF
2. Slightly less expensive - can get a nice tripod, save for scanner
3. 10 year warranty - The nail in the coffin.

Spending that much on a scope I really felt the 10 year warranty, even if that means dealing with the so said bad Customer Service and having to mount a battery pack. Regardless being my first thermal I'm excited to have it on the way and for the opening deer season to calm down to get out and give it a try. I highly doubt I'll be disappointed with my decision, but if so you will here about it! lol

Thanks to everyone who gave their input. I usually lurk and read up on a lot of things, but glad to be apart of and receive the help of the community.

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#3218278 - 11/14/19 01:42 PM Re: Need help picking first thermal [Re: NEHunt]
Bowhntr6pt Offline
Die Hard Member

Registered: 04/09/13
Posts: 674
Loc: Central Florida
Originally Posted By: NEHunt
Sorry to resurrect this from page 2, but I thought I would let everyone know my final decision. After way to much back and forth I went ahead and ordered the Flir PTS 536. Though I really wanted the PIP and LRF Pulsar has to offer, there were a few deciding factors that led me to go with Flir.

1. Mostly row crop open country hunting - 4x will shine here and I can add a scanner later if need be.
2. Familiar with most hunting areas - no LRF
2. Slightly less expensive - can get a nice tripod, save for scanner
3. 10 year warranty - The nail in the coffin.

Spending that much on a scope I really felt the 10 year warranty, even if that means dealing with the so said bad Customer Service and having to mount a battery pack. Regardless being my first thermal I'm excited to have it on the way and for the opening deer season to calm down to get out and give it a try. I highly doubt I'll be disappointed with my decision, but if so you will here about it! lol

Thanks to everyone who gave their input. I usually lurk and read up on a lot of things, but glad to be apart of and receive the help of the community.


Congrats on the purchase. You're going to love hunting with the thermal.

My hunting has come to a sudden halt as my Trail XP50 has to go back... started shifting zero on me again.

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#3218280 - 11/14/19 02:24 PM Re: Need help picking first thermal [Re: NEHunt]
Kirsch Offline
Die Hard Member II

Registered: 10/13/09
Posts: 1012
Loc: North Dakota
Originally Posted By: NEHunt
After way to much back and forth I went ahead and ordered the Flir PTS 536.
The Flir PTS536 is my main coyote thermal scope. It has been a very accurate thermal for me. Congrats.

Originally Posted By: NEHunt
1. Mostly row crop open country hunting - 4x will shine here and I can add a scanner later if need be.
I don't consider a scanner optional especially with a 4x base magnification on the thermal scope. Hard to sit on a stand for 15-30 minutes scanning with a 4.5x3.5 degree FOV.

Originally Posted By: NEHunt
3. 10 year warranty - The nail in the coffin. Spending that much on a scope I really felt the 10 year warranty, even if that means dealing with the so said bad Customer Service and having to mount a battery pack.
I just want to make sure everyone reading this realizes the 10 year warranty is on the sensor only. Here is the link to the Flir Warranty. I agree this is an important feature but just clarifying so others don't think it applies to the entire thermal device. As far as their support, Flir did have some serious growing pains after acquiring Armasight. Most of the recent CS reports I have been reading have been fairly positive so hopefully this is getting better. Enjoy your new purchase.
_________________________
Korey Kirschenmann
Night Goggles - Pro Staff

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