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#2297512 - 09/26/12 09:47 PM New Frontier Armory Review - UPDATE!
shankbone Offline
Die Hard Member

Registered: 11/20/06
Posts: 955
Loc: OR
I received my New Frontier Armory lower a few weeks ago, put less than 150 rounds through it and then I noticed this on my way to the range this evening:



I have another lower from a different manufacturer that I will use tonight, so more info when I return from the range.

UPDATE!UPDATE!UPDATE!UPDATE!UPDATE!UPDATE!UPDATE!UPDATE!UPDATE!
UPDATE!

I typed up an email and sent it to New Frontier Armory hoping that someone would be at the office today, even if the company is officially closed on Tuesdays and Thursdays.

By the time I returned from lunch there was a response waiting for me in my inbox! I am thankful for the support and appreciate NFA's willingness to assist and rectify the situation.

If anyone is hesitant to purchase an NFA lower, don't be. I read more positive reviews about their polymer lowers than I did negative reviews. Besides, this lower helped me zap my first three coyotes!

Thanks again. New Frontier Armory!


"We were unable to open the photo, but assuming the lower is cracked, please
send us the lower at your convenience (along with a hardcopy of this email,
and a photocopy of your drivers license), and we will replace it ASAP.
Please be sure to enclose a good shipping address, as we will send the
replacement directly to your home. We apologize for the inconvenience, but
we back our products 100% with a lifetime warranty, and will do whatever we
can to get you back up and running as quickly as possible. Thank you for
your business!"

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#2297515 - 09/26/12 09:49 PM Re: New Frontier Armory Review - Failure [Re: shankbone]
midwestpredator Offline
Die Hard Member III

Registered: 03/14/12
Posts: 2690
Loc: nd
wow!!! hopefully they replace that for you. complete BS in my book.

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#2297517 - 09/26/12 09:49 PM Re: New Frontier Armory Review - Failure [Re: shankbone]
blopez50 Offline
Die Hard Member III

Registered: 09/20/10
Posts: 2794
Loc: Montana
Let them know. I'd be VERY surprised if they didn't make it right.

That does blow though!

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#2297520 - 09/26/12 09:55 PM Re: New Frontier Armory Review - Failure [Re: shankbone]
pahntr760 Offline
PM Junkie

Registered: 05/06/09
Posts: 12119
Loc: Osan, ROK
That's the first I've seen do that!
_________________________
“It isn't so much that liberals are ignorant. It's just that they know so many things that aren't so.”
- Ronald Reagan

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#2297542 - 09/26/12 10:31 PM Re: New Frontier Armory Review - Failure [Re: pahntr760]
shankbone Offline
Die Hard Member

Registered: 11/20/06
Posts: 955
Loc: OR
Originally Posted By: pahntr760
That's the first I've seen do thaot!


Me too! smile

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#2297568 - 09/26/12 11:21 PM Re: New Frontier Armory Review - Failure [Re: shankbone]
3DHUSKER Offline
Die Hard Member II

Registered: 12/12/10
Posts: 1713
Loc: DownTheRoadFromKampKumbaya
Originally Posted By: shankbone
Originally Posted By: pahntr760
That's the first I've seen do that!


Me too! smile


Ya... one get chewed up by a brush hog and not a mark... after that, this is shocking... LOL
_________________________
Life is too short to shoot crap cans.
“Once you start down the dark path, forever will it dominate your destiny, consume you it will.” Master Yoda
I got everything I need and nothing that I don’t

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#2297599 - 09/27/12 12:03 AM Re: New Frontier Armory Review - Failure [Re: 3DHUSKER]
serevince Offline
Junior Member

Registered: 10/21/10
Posts: 42
Loc: Spokane, WA

1st guess is .22 conversion bolt.

What do I win?

Vince

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#2297604 - 09/27/12 12:11 AM Re: New Frontier Armory Review - Failure [Re: midwestpredator]
Hibs Offline
Die Hard Member

Registered: 11/15/11
Posts: 537
Loc: El Paso, TX
Originally Posted By: midwestpredator
wow!!! hopefully they replace that for you. complete BS in my book.


How is it complete BS? Parts failure is parts failure. You show me a single manufacture that has never had a SINGLE parts failure.

From my understanding, New Frontier Armory has a 100% lifetime warranty, so it sounds like you'll be taken care of! It does suck to be that guy that had to have the failure, but hopefully your replacement will come soon!

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#2297622 - 09/27/12 01:01 AM Re: New Frontier Armory Review - Failure [Re: serevince]
shankbone Offline
Die Hard Member

Registered: 11/20/06
Posts: 955
Loc: OR
Originally Posted By: serevince

1st guess is .22 conversion bolt.

What do I win?

Vince


What do you win?
A seat on the next train to Wrongsville!

This lower was on a RRA Predator Pursuit 20" upper. The only ammo fired through the rifle is American Eagle 55 grain FMJ and about 5-7 rounds of Hornady 69 grain BTHP.


Edited by shankbone (09/27/12 01:08 AM)

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#2297624 - 09/27/12 01:11 AM Re: New Frontier Armory Review - Failure [Re: Hibs]
shankbone Offline
Die Hard Member

Registered: 11/20/06
Posts: 955
Loc: OR
Originally Posted By: Hibs
Originally Posted By: midwestpredator
wow!!! hopefully they replace that for you. complete BS in my book.


How is it complete BS? Parts failure is parts failure. You show me a single manufacture that has never had a SINGLE parts failure.

From my understanding, New Frontier Armory has a 100% lifetime warranty, so it sounds like you'll be taken care of! It does suck to be that guy that had to have the failure, but hopefully your replacement will come soon!


You're right, there is no "BS" here. The lower failed and that's okay by me. Stuff breaks, I get that. I bought this lower after reading a bunch of reviews with no complaints from the owners/reviewers, so I assume that my lower's failure is just a freak accident.

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#2297633 - 09/27/12 01:42 AM Re: New Frontier Armory Review - Failure [Re: Hibs]
midwestpredator Offline
Die Hard Member III

Registered: 03/14/12
Posts: 2690
Loc: nd
Originally Posted By: Hibs
Originally Posted By: midwestpredator
wow!!! hopefully they replace that for you. complete BS in my book.


How is it complete BS? Parts failure is parts failure. You show me a single manufacture that has never had a SINGLE parts failure.

From my understanding, New Frontier Armory has a 100% lifetime warranty, so it sounds like you'll be taken care of! It does suck to be that guy that had to have the failure, but hopefully your replacement will come soon!


I never said that there are NEVER failures in anything. the BS is that at 150rds there is a failure and now the lower is garbage. the rest of the BS is not only did someone spend good money for a product, now he will have to WAIT to get a replacement. we are not talking about one little part in the lower failing, this is a catastrophic structural failure and from what??? he didnt say that gun was dropped or beat around and he surely didnt say he ran it over with a tractor and a bush hog, he simply shot the lower approx 150rds with a .223 upper so you surely cant say there was excessive recoil that caused the failure.

if you dont think its a big deal when you spend money for something and it breaks in such a short time then good for you, wait for your replacement. for me, i like to be able to rely on my equipment when in the field and a failure like the one the OP had wouldnt lead me to believe that equipment could be trusted, that being said you never know when something will fail(i.e. mechanical parts can and do wearout) so I always carry a backup weapon in the truck

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#2297694 - 09/27/12 08:54 AM Re: New Frontier Armory Review - Failure [Re: shankbone]
pahntr760 Offline
PM Junkie

Registered: 05/06/09
Posts: 12119
Loc: Osan, ROK
There is an F-16 in the boneyard with less than 30 flight hours on it. It has an irrepairable broken bulkhead. Stuff happens.

And I'm sure NFA will help you out with the quickness!
_________________________
“It isn't so much that liberals are ignorant. It's just that they know so many things that aren't so.”
- Ronald Reagan

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#2297698 - 09/27/12 08:58 AM Re: New Frontier Armory Review - Failure [Re: pahntr760]
ksduckhntr Offline
Die Hard Member II

Registered: 04/07/09
Posts: 1298
Loc: Kansas
Originally Posted By: pahntr760
There is an F-16 in the boneyard with less than 30 flight hours on it. It has an irrepairable broken bulkhead. Stuff happens.

And I'm sure NFA will help you out with the quickness!


I'll take the junk F-16, it'll look nice in the front yard along with a broken down 87 Monte Carlo.

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#2297701 - 09/27/12 09:03 AM Re: New Frontier Armory Review - Failure [Re: shankbone]
bluealtered Offline
Die Hard Member II

Registered: 01/03/07
Posts: 1964
Loc: out back oregon
They will take care of you, just let them know. They might want that one back to see what happened. blue
_________________________
Save America first.

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#2297760 - 09/27/12 12:52 PM Re: New Frontier Armory Review - Failure [Re: shankbone]
rgvt4 Offline
Die Hard Member

Registered: 01/30/12
Posts: 687
Loc: colorado
call them up they have great customer service they will replace it.
_________________________
Rgvt4
Every day I wake up to my family is a good day

Common sense is not so common any more

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