Originally Posted By: patncorI just bought a turbo dogg ecaller a few days ago and decided to add 5 new sounds to it so I read all the info for doing so except the sounds showed up with (no name) so I thought I would remove them and edit the name in differently. After removing my files I discovered that ALL THE FILES in the predator catagories came with them ARGH! Now I cant seem to import the Primos sounds back. You would think all original sounds would be encrypted so they couldn't be removed easily? After all its the Proprietary sounds that make it a "PRIMOS Turbo DOGG" and not just a $150.00 remote mp3 player. Man am I PO'd. What to do now? It seems Primos already knows of the NO NAME problem and have no simple fix for it.
If you had the alpha dogg, I would send you the files by email. I backed up all the files on the speaker unit to my PC and a thumb drive. Since the remote gets updated from the speaker unit, I should be good if I delete something accidently when adding custom mp3 files.
A future firmware update is supposed to fix this issue. Basically .mp3 files have multiple identifier fields that are empty on the files we use for e-calls.
Since it is not included on the v1.3 update, here's the Primos temporary workaround for adding new files (It is pretty simple to do if you mess with PCs at all) Primos will help if you are not comfortable.
Please follow these instructions to resolve the NO NAME sound issue:
1.Make a new folder on the Turbo Dogg via USB and copy your new sounds to this folder.
2.Right click on the ADDED files ON the Turbo / Alpha Dogg (one at a time....there is no way around this, sorry) and select PROPERTIES at the bottom of the menu. DO NOT EDIT ANY FIELDS IN THE SOUND FILES THAT CAME WITH YOUR TURBO OR ALPHA DOGG.
3.Select the SUMMARY tab.
4.Select the ADVANCED button.
5.Under the MUSIC section select and delet the ARTIST, ALBUM TITLE, YEAR, TRACK NUMBER, GENRE, and LYRICS fields and delete any text that is in those fields (these fields MUST be blank).
6.Under DESCRIPTION, delete any text in the COMMENTS field and make SURE the TITLE field has some title in it or NO NAME will also display on the remote. We suggest that this TITLE be limited to 18 characters so it fully fits on the remote display screen.
7.Click APPLY then OK.
8.Do the above for each sound file you have added to the Turbo / Alpha Dogg device.
9.Unplug the Speaker unit from the USB, power down both the speaker unit and remote.
10.Turn them back on and they will SYNCHRONIZE.
All the sounds should now be available with proper names. If this does not resolve the issue, please contact Primos Customer Support.