Brownie,
I have stated this many times in the past, but somehow it keeps getting brought up. Our actual return rates for calls is very, very low. I would bet that it is the lowest in the industry. We sell more units than any other company, so it's only natural to hear about more issues. Alot of the issues that you hear about are not an issue with the unit, but instead user error. In comparison to the other company in this thread, we sell a lot more units. At the same time, our units come with a better warranty, and excellent customer service, so for those that do have an issue, they can be assured that we will get it taken care of asap, with the highest regards to customer satisfaction.
As far as sounds, we have been releasing many new sounds over the years. Our dedication to our sound library is not rivaled by anyone. We are constantly working on bringing out new sounds to our customers. I would invite you to take another look at our sound library today and compare it to what it was just 5 years ago. We are not just happy with the same old library. Even if we think we have the best coyote vocals, or prey distress sounds, we will come out with more in an effort to always have new sounds to add to our users arsenal.
And if anyone wants to make a bet as to which units are the loudest and clearest, I'm all in.
All I ask is to be sure of what you are typing and be sure to reveal all of the facts. Your statements tend to make a person think that we have the most issues with our units, when in fact, just the opposite is true.
Thanks for your time.
Mike Dillon
FOXPRO Inc.