Look at this!
This came from the Magnum Research Web site.
Now that is customer service.
Quite a stark contrast.
All Magnum Research Customers
Magnum Research, Inc.
MagnumLite .17HMR Semi-Automatic Rifles
It has come to our attention that certain lots of .17HMR ammunition may exhibit performance problems. These problems could result in damage to your rifle and may be capable of causing injuries to shooters or bystanders.
Although performance of ammunition is outside the control of Magnum Research, we take safety concerns seriously.
For any customer who has purchased a Magnum Research . 17HMR rifle, and has a concern about this issue, please contact our Customer Service Department at 1-800-772-6168
By your request, if you decide to return your rifle, Magnum Research will either refund the purchase price of the rifle, or replace the rifle with an equivalent one in a
different caliber.
As always, ensure you are wearing approved eye and ear protection anytime you are shooting,
and consult your owner's manual for further warnings and information regarding the proper
function of your firearms.