Try getting ahold of them again. Theyve been very busy.
This was posted on another thread earlier:
To All:
We have been short handed with staff and we have had everyone out in the shop working on building callers, programming boards, remotes, cases and completing warranty work. We had to make the decision to let the phone ring so we could concentrate on fulfilling all of our orders that we already have. Monday we will be back to full staff and you will have no problem reaching anybody on the phone.
We are shipping out packages like crazy right now and almost all of the warranty work went out at the end of this last week. I apologize for the lack of response on the forums but like I said we have been working 10-15 hr days and just haven’t had much extra time to stay current on here.
If you have been waiting on warranty work it was only due to the fact that your caller required a complete board change out with a brand new circuit board. We plan to be all caught up by the beginning of this coming week!
bigskyhunter,
I would like to know what your serial number is and what kind of unit you have so I will be prepared for your visit. I look forward to meeting you in person!
WolferC,
My cell phone’s mailbox has never been full so I wonder which number you were trying. If you still have questions other that what is above please give us a call Monday.
Again I would like to say thank you to all of you for your patience and truly feel fortunate that you have all hung in there for us. I promise you that we are completely through the circumstances that have been holding us back for so long!
Thank you!
Steve Borland
Minaska Outdoors, Inc.